At Chances Casino Maple Ridge, we take responsible gaming seriously. Our goal is to provide a safe and enjoyable environment for all our patrons.
Setting Limits
We encourage players to set limits on their spending and playing time.
You can ask staff about setting deposit limits or taking breaks from gaming.
Self-Exclusion
If you feel that your gaming habits are becoming problematic, please consider self-excluding yourself from the casino for a period of time (minimum 12 months).
Once excluded, access to the property will be restricted and any winnings forfeited until the exclusion period is over.
You can request to extend or cancel exclusions by contacting our responsible gaming team.
Support Services
The BC Responsible & Problem Gambling Program offers free counseling services for individuals struggling with problem gambling.
Our staff are trained to provide information on responsible gaming practices, self-exclusion options and resources available in the community.
Features & Tools
Loss Limit: set a limit on your losses per day or session
Session Limit: set time limits on how long you spend playing games
Take-A-Break: temporarily lock your account from accessing gaming products for 24-72 hours
Support Organizations
BC Responsible and Problem Gambling Program
Problem Gaming Support Line
Please let our staff know if you need assistance with any of these features or services. We want to ensure that all players have a safe, enjoyable experience at Chances Casino Maple Ridge.
